Governments and ministries
Arallium works directly with national and regional governments, ministries, and public sector bodies — primarily across the Caribbean, but also internationally where our education, taxation, or healthcare specialisms are relevant.
Our direct government engagements typically cover:
- Ministries of Education — digital transformation of admissions, examinations, and learning management services
- Revenue authorities and tax ministries — e-filing, taxpayer services, and compliance systems design
- Ministries of Health — patient-facing and internal health service digital programmes
- Digital government units and e-government agencies — cross-cutting service design standards and capability building
- CARICOM and regional bodies — pan-Caribbean digital services and harmonisation programmes
We understand the political, budgetary, and institutional context of government commissioning. We know how to work within procurement frameworks, navigate ministerial sign-off processes, and build the cross-departmental relationships that make digital transformation sustainable.
Consultancies and delivery partners
Arallium also works with and through consultancies — embedding as a specialist UCD and service design partner within larger delivery teams.
Big 4 & management consultancies
We support major consultancies on government digital transformation engagements where specialist UCD expertise is required beyond their core capabilities. We operate as a credible, embedded sub-partner — not a supplier.
Systems integrators
Where large technology implementation programmes need user-centred design rigour alongside technical delivery, Arallium brings the research, design, and testing capability that ensures the system serves its users — not just its specification.
Digital agencies
We work alongside digital delivery agencies on government contracts, providing specialist government UCD knowledge, GDS standards compliance, and Caribbean context where needed.
International development organisations
We support IDB, World Bank, and development finance-backed digital government programmes across the Caribbean and Latin America — where our Anglo-Caribbean positioning and public sector design expertise are a strong fit.
Flexible delivery — built around your programme
Arallium does not operate a one-size-fits-all engagement model. Depending on the scale and nature of the programme, we can engage as:
- Lead UCD consultancy — directly contracted by the government or ministry
- Sub-consultant or associate partner — embedded within a prime consultancy's delivery team
- Specialist advisor — supporting a government's internal team with expert input at critical junctures
- Capability builder — running training programmes and coaching to develop in-house UCD skills
If you are unsure which model fits your programme, get in touch and we will talk it through.
Let's explore how we can work together.
Government ministry, consultancy, or development partner — we'd welcome a conversation.